Manage all staff in the assigned area to effectively recruit, train, evaluate, motivate, delegate, and supervise their activities.
Coordinate with production, planning, and warehouse departments to ensure timely shipment bookings.
Manage all export activities and documentation in compliance with organizational policies and procedures, as well as relevant local, national, and international laws and regulations.
Stay updated on new circulars and decrees to ensure smooth export customs clearance procedures.
Maintain strong, close relationships with all stakeholders (customs, local authorities, customers, overseas suppliers, and internal teams) to ensure effective cooperation, support, and operations.
Maintain and appropriately share personal knowledge with colleagues regarding all relevant export laws, procedures, tariffs, duties, permits, and restrictions.
Manage the timely and accurate preparation and submission of relevant administrative documents, e.g., shipping schedules, transport documents, certificates, permits, declarations, packing lists, BOL, C/O, etc.
Ensure freight rates are negotiated at competitive levels with carriers.
Effectively control export costs, avoiding extra charges caused by improper handling (such as Demurrage/Detention, storage, and chassis fees) to minimize unnecessary expenses.
Ensure export C/O complies with applicable origin criteria under relevant local, national, and international legal regulations.
Understand and assist in processing documents for A42 liquidation/destruction, quarterly/annual forestry reports, and customs finalization reports (Forms 15, 15a, 16).
Handle and resolve related issues and claims.
Perform ad-hoc tasks assigned directly by the department manager.

Import Export Supervisor